Platform /Photo questions
EXPERIENCE

Sometimes a picture
says it better.

Let shoppers include an image in their question. Give the assistant more context for product discovery and support conversations.

Available from Pro.

PHOTO QUESTIONS
A little more clarity.
A lot more possibility.
YOUR STORE. YOUR CONVERSATION.↗
THOUGHTFULLY CONNECTED

A better next step.
By design.

Bring photo questions into a conversation that already knows your store and the shopper’s question.

01

Show the question

Shoppers can attach a photo rather than describe every detail.

02

Continue with context

Use the image alongside the conversation and store knowledge.

03

Process with care

Images are re-encoded, stripped of EXIF metadata, and moderated before reaching the assistant.

YOUR NEXT CHAPTER

Great conversations.
Extraordinary commerce.

Bring your store’s knowledge, care, and personality
to every customer conversation.

7-day trial · No credit card required