Simple, Transparent Pricing
Start free, upgrade as you grow. Every paid plan includes a 7-day free trial with full access to all features.
Plans That Scale With You
Start free, upgrade as you grow. All paid plans include a 7-day free trial with full access.
Free
Start free with 100 AI replies/month — no credit card required.
- 100 AI agent replies per month
- Unlimited product catalog
- Answer based on product & store data
- Native Shopify integration
- Multilingual responses
Starter
$0.03 per extra AI reply
For growing stores ready to automate support and boost sales.
- 1,000 AI agent replies per month
- Handover conversation to human
- Custom Instructions & Prompts
- Custom FAQs
- Everything in Free
7-day free trial
Growth
$0.025 per extra AI reply
For established brands that want full AI commerce automation.
- 10,000 AI agent replies per month
- 30-min setup meeting
- Everything in Starter
7-day free trial
Scale
$0.02 per extra AI reply
Enterprise-grade AI commerce for high-volume stores.
- 100,000 AI agent replies per month
- Private API Key
- Dedicated success manager & SLA
- Everything in Growth
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Not Sure Which Plan?
Slide to your expected monthly volume and see the best plan instantly.
How many AI replies do you expect per month?
Each AI message in a conversation counts as one reply.
We recommend the Starter plan
Best fit for ~500 AI replies per month.
Common Questions
Each individual message the AI sends within a conversation counts as one reply. For example, if a customer asks three questions and the AI responds to each, that's three replies. Conversations can have multiple replies, so your actual conversation count will be higher than your reply usage.
On the Free plan, the widget will stop responding once you hit 100 replies — you can upgrade anytime to continue. On paid plans (Starter, Growth, Scale), extra replies are billed at a small per-reply rate ($0.03, $0.025, or $0.02 respectively), so your customers are never left without support.
Yes. Every paid plan comes with a 7-day free trial with full access to all features. No credit card is required to start the Free plan, and you can upgrade to a trial of any paid plan directly from your Shopify admin.
Convi is billed through your Shopify account — no separate invoices or payment methods needed. Your base plan fee plus any overage charges appear on your regular Shopify bill every 30 days.
Absolutely. You can upgrade, downgrade, or cancel your plan at any time from your Shopify admin. Downgrades take effect at the end of your current billing cycle. There are no long-term contracts or cancellation fees.
Most merchants are live in under 5 minutes. Install from the Shopify App Store, and Convi automatically syncs your product catalog, policies, and order data. No coding, no complex configuration — just install and go.
The Free plan includes 100 AI replies per month, your full product catalog synced automatically, multilingual responses, and native Shopify integration. It's a great way to see real results before upgrading.
No. Convi is a one-click install from the Shopify App Store. It reads your existing product data, store policies, and FAQs automatically. You can customize the AI's tone, appearance, and knowledge base from a simple dashboard — no technical skills required.
Your Customers Have Questions.
Convi Has Answers.
Install in 5 minutes. Start with 100 free AI replies. No credit card required. See why Shopify merchants rate Convi 5.0 stars.
Free plan — 100 replies/mo · Setup in 5 minutes · 5.0★ on Shopify