We Believe Every Customer Deserves an Instant Answer
Convi was born from a simple observation: Shopify merchants lose sales every day because customers can't get quick answers. We're building the AI that fixes that.
Make AI Support Accessible to Every Shopify Store
Most AI tools are built for enterprise teams with dedicated engineers. We're building for the solo founder, the small team, the growing brand that needs enterprise-grade support without enterprise complexity.
Convi connects to your Shopify store in minutes — no coding, no training data, no prompt engineering. It reads your products, policies, and orders to answer customers accurately from day one.
The Problem
68% of shoppers abandon carts when they can't find answers. Most stores can't afford 24/7 live support.
Our Solution
An AI that knows your store as well as your best support agent — available 24/7, in 80+ languages, for a fraction of the cost.
The Result
Merchants save 40+ hours/month, customers get answers in seconds, and stores see measurable revenue lift.
What We Stand For
These principles guide every product decision, every support interaction, and every line of code.
Merchant-First
Every feature we build starts with a real merchant problem. We don't ship what sounds cool — we ship what moves the needle.
Simplicity Over Complexity
AI should feel like magic, not homework. Convi works out of the box with zero training required from merchants.
Trust & Transparency
We're honest about what AI can and can't do. Our pricing is simple, our data practices are clear, and our AI knows when to hand off to humans.
Global by Default
E-commerce is borderless. Convi supports 80+ languages and adapts to cultural nuances so every customer feels understood.
Ready to Get Started?
Whether you're a solo founder or a growing team, Convi is built to grow with you.