Commerce is personal.
Let’s keep it that way.
We’re building a world where getting help online feels as natural as talking to a great store associate.
Good questions.
Thoughtful answers.
Better experiences.
Every store has a story.
Every shopper has a question.
Bring them together.
Shopping should feel like a conversation. But online, the answers are often scattered across product pages, shipping policies and inboxes. Shoppers have to connect the dots. Support teams have to repeat themselves.
Convi brings the store’s knowledge into the moment a customer needs it. Finding the right product. Understanding a detail. Checking an order. Getting a person involved when it matters.
We build for Shopify brands that care about those moments. From the first store to the next stage of growth, the goal stays the same: help people feel confident, understood and ready for what’s next.
Thoughtful technology.
Human standards.
Be useful first.
Start with a real shopper question or a real merchant problem. Build the simplest helpful experience around it.
Earn the trust.
Let merchants set the rules. Verify sensitive actions. Make it easy for a person to step in.
Make room for everyone.
Meet shoppers in their language. Bring the same store knowledge to the places they ask for help.
Powerful underneath.
Simple on the surface.
Your catalog, policies and instructions give the assistant context. Your settings guide how it helps. Your people stay part of the experience.
Let’s build better commerce.
Convi is operated by Nextwave Digital Ltd, incorporated in British Columbia, Canada. Have a question, an idea, or a store we should see? We’d love to hear from you.
Great conversations.
Extraordinary commerce.
Bring your store’s knowledge, care, and personality
to every customer conversation.