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Platform /Conversational lead capture
SHOPPING

A useful conversation.
A lasting connection.

Give interested shoppers a natural way to stay in touch. Collect an email during the conversation and connect it to your marketing workflow.

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Available from Starter. Klaviyo requires a connected account.

CONVERSATIONAL LEAD CAPTURE
A little more clarity.
A lot more possibility.
YOUR STORE. YOUR CONVERSATION.↗
THOUGHTFULLY CONNECTED

A better next step.
By design.

Bring conversational lead capture into a conversation that already knows your store and the shopper’s question.

01

Ask at the right moment

Invite a shopper to share an email when there is a clear reason to keep the conversation going.

02

Offer something useful

Configure a discount code the assistant can email to the shopper.

03

Connect your follow-up

Captured emails can sync to a Convi list in Klaviyo.

BETTER TOGETHER

Keep the possibilities going.

Shopping

Product discovery

Help shoppers describe what they need and discover relevant products from your Shopify catalog. A conversation creates room for the details a search box can miss.

Shopping

Conversational cart

Let shoppers take the next step while they are still in the conversation. Product recommendations become actionable with in-chat cart interactions.

Shopping

Thoughtful nudges

Invite shoppers into a conversation with nudges that fit your storefront. Make help easier to find before a question becomes a reason to leave.

YOUR NEXT CHAPTER

Great conversations.
Extraordinary commerce.

Bring your store’s knowledge, care, and personality
to every customer conversation.

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