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Platform /Convi Sidekick
INTELLIGENCE

Your assistant’s
helpful assistant.

Use a conversation to understand and configure Convi. Sidekick gives merchants a more natural way to work with their assistant.

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CONVI SIDEKICK
A little more clarity.
A lot more understanding.
YOUR STORE. YOUR CONVERSATION.↗
THOUGHTFULLY CONNECTED

A better next step.
By design.

Bring convi sidekick into a conversation that already knows your store and the shopper’s question.

01

Start with a question

Ask for help with your assistant and store setup.

02

Find the next improvement

Use the conversation to work through settings and knowledge.

03

Stay in your flow

Convi also works inside Shopify Sidekick.

BETTER TOGETHER

Keep the possibilities going.

Intelligence

Store knowledge

Turn your policies, FAQs, and store information into useful answers. Give your assistant a clear source of knowledge and a thoughtful way to explain it.

Intelligence

Controlled web search

Let the assistant search beyond your store knowledge when useful, while domain filters help you control which sources it can use.

YOUR NEXT CHAPTER

Great conversations.
Extraordinary commerce.

Bring your store’s knowledge, care, and personality
to every customer conversation.

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