Why Merchants Choose Convi
The only AI assistant that sells products, supports customers, and grows revenue — built exclusively for Shopify stores. No per-resolution fees. No complex setup. Just results.
6 Reasons Merchants Switch to Convi
We built Convi to solve the real problems Shopify merchants face with generic chatbots and expensive helpdesks.
Purpose-Built AI for Shopify
Unlike generic chatbots, Convi is designed exclusively for Shopify. It reads your product catalog, understands variants, inventory, and pricing — then recommends the right products in real-time.
5-Minute Setup, Zero Code
Install from the Shopify App Store, connect your store, and go live. No developers, no complex integrations, no weeks of configuration. Your AI assistant starts learning immediately.
Flat, Predictable Pricing
No per-resolution fees, no per-agent seats, no surprise bills. One simple plan that scales with your store. You know exactly what you'll pay every month.
Multilingual from Day One
Convi speaks your customers' language — literally. With support for 80+ languages out of the box, you can serve global customers without hiring multilingual agents.
Sells, Not Just Supports
Most chatbots just answer questions. Convi actively recommends products, recovers abandoned carts, and guides shoppers to purchase. It's a sales assistant and support agent in one.
Brand-Safe AI with Guardrails
Convi stays on-brand. It only discusses your products and policies, never makes up information, and gracefully hands off to humans when needed. Your brand reputation is protected.
What Convi Does for Your Store
From answering questions to closing sales, Convi handles the entire customer journey.
24/7 Customer Support
Answer product questions, handle returns, and resolve issues around the clock — even while you sleep.
AI Shopping Assistant
Guide shoppers to the perfect product with personalized recommendations based on their needs and preferences.
Cart Recovery
Proactively engage visitors who are about to leave and help them complete their purchase with smart nudges.
Seamless Handoff
When a customer needs human help, Convi transfers the full conversation context so agents can pick up instantly.
Convi vs. The Rest
See how Convi stacks up against typical chatbot and helpdesk solutions.
| Feature | Convi | Others |
|---|---|---|
| Shopify-Native Integration | Varies | |
| Product Recommendation Engine | ✕ | |
| Abandoned Cart Recovery | Varies | |
| Order Tracking & Status | ||
| Multilingual (80+ Languages) | Varies | |
| Flat Monthly Pricing | ✕ | |
| No Per-Resolution Fees | ✕ | |
| 5-Minute Setup | ✕ | |
| AI Shopping Assistant | ✕ | |
| Smart Human Handoff | ||
| Custom Knowledge Base | ||
| Brand Voice Training | Varies |
What Merchants Say
"What exceptional customer service, they really went out of their way to help me. Easy to customize and makes such a difference to productivity."
"It's straightforward and simple to set up, easy to understand, and eliminates the hassle of responding to repetitive questions."
"We started with a Free Plan and from the get go the support and service was excellent. Dela has been amazing and so willing to help. They customised the look to be based on our brand and assisted us with knowledge base for FAQ's."
Ready to Transform Your Store?
Join hundreds of Shopify merchants who use Convi to increase sales, reduce support costs, and delight customers.